Nationwide Plumbers handles water main work in Brooklyn and across New York City: emergency water main breaks, new water mains and taps to the city main, water service connections, private fire hydrants, and sewer connections to the city sewer. Our water main and sewer crew does the street excavation, and we handle the NYC DEP and DOT permits, so property owners and builders deal with one licensed company from the first call to the final inspection.
Emergency water main service, 24/7
When a water main or service connection breaks, water can flood a basement, undermine a sidewalk or shut down a whole building. Call 718-748-2727 any time. Our dispatch sends a crew, the water is shut off at the right valve, the area is made safe, and the repair is planned and permitted.
What our water main crew does
- Emergency water main repair: leaks and breaks in the water main and service connection serving your property
- New water main construction: new mains and service lines for new buildings, additions and conversions
- Taps and connections to the city main: wet and dry connections, corporation stops and curb valves
- Larger domestic and fire service lines for multifamily, commercial and mixed-use buildings
- Private fire hydrants and fire service connections
- Sewer connections: new house sewer connections to the city sewer and sewer repairs in the street
- Manhole and structure adjustments tied to the utility work
- Excavation, shoring, backfill and street restoration
Permits and city coordination
Water main and street work in New York City needs the right permits before anyone digs. We coordinate the NYC Department of Environmental Protection (DEP) water and sewer connection approvals, the Department of Transportation (DOT) street opening permits, and the Department of Buildings (DOB) plumbing filings when they apply, plus utility mark-outs before excavation.
Who we work for
- Homeowners with a broken water service or a DEP notice
- Builders and developers who need new water and sewer connections for a new building
- Property managers with multifamily, commercial or mixed-use buildings
- General contractors who need a licensed water main and sewer sub on their job
Water main or water service line?
The city water main runs under the street. The water service line is the pipe from that main into your building, and in New York City the property owner is generally responsible for it. For repairs or replacement of the line from the curb to your meter, see our water service line page. For work at the main itself, new taps and street connections, this is the right page.
Brooklyn and all five boroughs
We work in Brooklyn, Staten Island, Queens, Manhattan and the Bronx. Every job starts with a site visit and a written estimate. Call 718-748-2727 or use the form below.
Water Main Repair, Installation and Emergency Service in NYC: FAQ
What should I do if a water main breaks at my property?
If water is coming up through the sidewalk, street or basement, shut the building's main valve if you can reach it safely and call 718-748-2727 right away, 24/7. If the break is in the street, also report it to 311 so NYC DEP can respond.
Who fixes a water main break in NYC?
NYC DEP is responsible for the city main in the street. The property owner is generally responsible for the service connection from the main to the building. Nationwide Plumbers repairs the property owner's side and coordinates with DEP when the city main is involved.
Do you install new water mains and taps for new buildings?
Yes. We install new water services and taps to the city main, including domestic and fire service lines, and handle the DEP and DOT permits.
Do you install private fire hydrants?
Yes. Our water main crew installs and repairs private fire hydrants and fire service connections.
Do you connect new buildings to the city sewer?
Yes. We install new house sewer connections to the city sewer and repair sewer lines in the street, with the required permits.
What permits are needed for water main work in NYC?
Usually DEP approval for water and sewer connections, a DOT street opening permit for work in the street or sidewalk, and DOB plumbing filings when they apply. We coordinate them for you.
